
AI Has Moved UX Strategy Upstream
For years, UX fought to get invited earlier. AI may have finally kicked the door open — but it also changed what we are expected to bring into the room.
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Long-form thinking on AI product development, leadership, and the craft of building things that matter.

For years, UX fought to get invited earlier. AI may have finally kicked the door open — but it also changed what we are expected to bring into the room.

The best AI strategy session may start less like a hackathon and more like a good piece of UX research: who is doing the work, what are they trying to decide, and where does the system currently fail them?

The most important AI skill may not be writing better prompts. It may be understanding the work well enough to know what should be automated in the first place.

Your customer does not buy your Figma files. Your board does not buy your component library. They buy confidence that the product will solve a problem, create value, and survive contact with reality.